Terms and Conditions
The content provided on this Website is for informational purposes only. 1.2. You may use the Website to browse, learn more about our services, and make reservations. 1.3. You agree to use the Website for lawful purposes only and not engage in any activity that may harm the Website or its functionality.
Booking a reservation on the Website constitutes a contract between you and Vacani Resort. 2.2. All reservations are subject to availability, and Vacani Resort reserves the right to accept or reject bookings. 2.3. Guests must comply with the resort’s policies during their stay, which will be communicated upon check-in or in pre-arrival information.
Payments must be made according to the terms outlined during the booking process. 3.2. Any outstanding payments must be settled before check-out. 3.3. In case of payment failure, Vacani Resort reserves the right to cancel the reservation.
Cancellations must be made in accordance with our cancellation policy as detailed on the Website during booking. 4.2. Refunds are issued as per the cancellation policy and may be subject to a processing fee.
All content, including but not limited to text, images, graphics, and logos on this Website, is owned by or licensed to Vacani Resort. 5.2. You may not use, copy, reproduce, or distribute any part of this Website without prior written permission from Vacani Resort.
Vacani Resort is not responsible for any damages arising from your use of the Website or from delays, inaccuracies, or errors in the information provided. 6.2. We are not liable for any injury or loss that may occur during your stay at the resort, except where required by law.
Our Privacy Policy outlines how we collect, use, and protect your data. By using our Website, you consent to the terms outlined in our Privacy Policy.
Vacani Resort Privacy Policy
Last updated: [October 2024]
At Vacani Resort, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or make a booking with us.
1. Information We Collect
1.1. Personal Information: When you make a reservation or contact us, we may collect information such as your name, email address, phone number, payment details, and booking information. 1.2. Usage Data: We may collect information on how you interact with our Website, including your IP address, browser type, pages visited, and time spent on the Website.
2. How We Use Your Information
2.1. To manage and process your reservations. 2.2. To communicate with you regarding bookings, special offers, and resort updates. 2.3. To improve our Website and user experience. 2.4. To ensure compliance with applicable legal requirements and policies.
3. Sharing of Information
3.1. We do not sell, rent, or lease your information to third parties. 3.2. We may share your information with service providers that help us operate the Website and manage bookings. 3.3. We may disclose your information if required by law or in response to legal requests.
4. Data Security
4.1. We implement appropriate technical and organizational measures to protect your personal information. 4.2. Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1. You have the right to access, correct, or delete your personal information stored by us. 5.2. You may opt-out of receiving promotional emails from us at any time by following the unsubscribe instructions in the email.
6. Cookies
6.1. Our Website uses cookies to enhance your experience, such as remembering your preferences. 6.2. You may adjust your browser settings to disable cookies, but this may impact the functionality of the Website.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.
If you have any questions regarding this Privacy Policy, please contact us at [contact information].
These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from the use of this Website will be subject to the exclusive jurisdiction of the courts in Kenya.
If you have any questions about these Terms, please contact us at: [email protected]